Notiva – Unified Notification & Messaging Platform

Developed by AkoMind

Notiva is a centralized notification platform designed to manage, deliver, and monitor messages across multiple applications and communication channels. It enables organizations to send high‑volume notifications reliably while maintaining full control over delivery workflows, channels, and reporting.

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Key Capabilities at a Glance

Multi‑Channel Messaging

High‑Volume Delivery

Workflow‑Based Notifications

Real‑Time Delivery Tracking

Template‑Driven Messaging

Flexible Channel Management

What Is Notiva?

Notiva is an enterprise notification center that enables applications and services to send messages to users through multiple communication channels from a single centralized platform. Instead of building separate messaging solutions for SMS, email, push notifications, and other channels, organizations can rely on Notiva to manage all notifications in a unified system.

The platform supports both individual and bulk messaging while maintaining high performance and reliability, capable of processing tens of thousands of messages per second with minimal infrastructure resources. Through configurable workflows, message templates, and flexible channel selection, Notiva allows businesses to deliver the right message through the right channel at the right time.

With built‑in monitoring and reporting capabilities, administrators can track delivery results, analyze notification performance, and ensure reliable communication across all integrated systems.

Notiva Core Features

Centralized System Management: Register and manage connected systems and their issued tokens through an administrative interface.
Credit Management: Manage messaging credits for both systems and customers to control notification usage.
Message Priority Handling: Define and process messages based on priority levels.
High‑Performance Processing: Handle large‑scale messaging workloads with the ability to process over 32,000 messages per second.
Bulk & Individual Messaging: Send notifications individually or in large batches across different channels.
Workflow‑Based Notifications: Define notification workflows for each system to automate message delivery processes.
Customizable Delivery Channels: Allow customers to change the default delivery channel for specific workflows.
Delivery Status Feedback: Return detailed delivery results for each message to the originating system.
Multi‑Channel Support: Deliver notifications through SMS, IVR, email, push notifications, webhooks, social networks, and other channels.
User Registration Integration: Register system users and synchronize their information with AkoMe profile service.
Comprehensive Reporting: Generate reports based on systems, channels, or specific customers.
Delivery Monitoring Dashboard: Administrative panel for tracking delivered messages, failed deliveries, credit issues, and other delivery statuses.
Template Management: Create and manage message templates for all supported communication channels.

A Unified Ecosystem for Your Business Needs

Notiva integrates seamlessly with other AkoMind solutions to enable event‑driven communication across business processes. Platforms such as AkoMe for user profile management can trigger notifications through Notiva to keep users informed in real time.

Through its API‑driven architecture, Notiva can also connect with external enterprise systems and digital services, ensuring consistent communication across the entire technology ecosystem.